Disclaimer
Last updated: April 23, 2026
1. General Information Disclaimer
The content on this website (including text, images, descriptions, and listings) is for general information purposes only. We strive to keep information accurate and up to date but do not warrant or guarantee its completeness, accuracy, or suitability for any particular purpose. Travel conditions, regulations, and supplier offerings can change. You should verify important details (e.g. opening hours, prices, visa requirements) independently before making decisions.
2. Third-Party Services Explanation
Ella Sri Lanka is a marketplace platform. We do not own or operate the hotels, vehicle rental companies, tour guides, restaurants, or other services listed. All services are provided by independent third-party suppliers. We are not responsible for the quality, safety, legality, or conduct of suppliers or for any agreements you enter into with them. Any contract or transaction is solely between you and the supplier.
3. Service Availability
Listings on the Platform do not guarantee availability. Services may be withdrawn, modified, or unavailable due to supplier decisions, seasonal changes, or other factors. We do not guarantee that any enquiry will receive a response or that any booking can be confirmed. Always confirm availability and terms directly with the supplier.
4. External Links
Our website may contain links to external websites (e.g. supplier sites, social media, or resources). We do not control these sites and are not responsible for their content, privacy practices, or availability. Links are provided for convenience only; inclusion does not imply endorsement. Use of external sites is at your own risk.
5. Limitation of Liability
To the maximum extent permitted by law, Ella Sri Lanka and its operators shall not be liable for any direct, indirect, incidental, consequential, or punitive loss or damage arising from:
- Your use of or inability to use the Platform.
- Any transaction or interaction with suppliers or third parties.
- Reliance on information on the Platform or on linked sites.
- Errors, omissions, interruptions, or unavailability of the Platform.
Nothing in this disclaimer excludes or limits liability that cannot be excluded or limited under applicable law.
6. Updates to This Disclaimer
We may update this Disclaimer from time to time. The “Last updated” date at the top will be revised when changes are made. Continued use of the Platform after changes constitutes acceptance of the updated Disclaimer.